Note that in some cities the home delivery service may not be available and the service is only received from the shipping company’s branch. The Sada Al-Saif store also completely disclaims any responsibility if the customer does not receive the product from the shipping company’s branch within the period available by system for receiving from the branch, and the store does not bear the costs of re-shipping the product. If the customer does not receive it under any circumstances, it is necessary to be alerted. Our responsibility towards the customer is to give him his tracking number, and he must follow up on his shipment himself via the tracking number of the shipping company for his order. The store is not responsible for the customer’s mistakes in specifying his shipping address during the completion of the order, and accordingly. The store will not bear the costs of shipping the product.